Please review our return policies below. Contact us at firstname.lastname@example.org
Books: we do not accept returns for books. However, we do allow for replacements and refunds of damaged items at our discretion. If you wish to receive a refund or replacement of your book, we must receive your request within 7 days of the date you received your item. Proof of purchase required. Email us photos of the damaged item with in 7 days to email@example.com.
Apparel: Due to the nature of our small business, we do not accept returns on any apparel items from our seasonal collections, shirt of the month collections, or any apparel items that are marked on sale. However, we will replace any shirts that were damaged during the printing process. We must receive your request with in 7 days of item delivery. Proof of purchase is required. Email us photos of the damaged item with in 7 days to firstname.lastname@example.org
Once we receive your photos, our team will review your request and inspect the item. We will send you an email to confirm that we’ve received your email and are processing your request. We’ll follow up with another email once the request has been processed to let you know if your refund was approved.
If approved, the money will be refunded to your original method of payment within two weeks. All payment companies are different in the amount of time it takes to confirm a payment, so it will likely take a minimum of a few days for the refund to show up in your bank statement.
In the unlikely event that you receive a damaged or defective item, we’re happy to replace the item with a new one. Please email email@example.com within 7 days of receiving your product to begin the process. You must attach photos of the unused book/unwashed apparel item. We will send you an email to confirm that we’ve received your email and are processing your request. We’ll follow up with another email once the request has been processed to let you know if your replacement was approved.
Items on sale do not qualify for a returns and cannot be refunded.
Fill in your details and we’ll get back to you in no time.